I was applying for jobs today, and I stumbled across this one. I’m not applying, but I think it’s really cool! And very similar to what I like doing/what I aim on doing. I’ll research it, learn more about it, and see if it’s not something that I’ll add to my career goals. =]
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DescriptionResponsible for the day-to-day resolution of complex problems and the execution of complex transactions for a single site/business unit or smaller business unit(s), including research. Participates in the design, development and implementation of complex products, systems, and services in an operations environment. May manage projects and direct activities of a team related to special initiatives of an operations nature. Should function as the technical expert in their assigned area. Major accountabilities are based on individual expertise and capabilities. Should have in-depth understanding of the business unit’s operations, processes, and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work. Clearly recognized as a content expert by peers. Bachelor degree or equivalent preferred. Individual typically has 3-5 years of experience. LOB Specific Description Competent with Microsoft Office suite and Info Mapping. Effectively handles several small to extra large size writing assignments and meets due dates, or works on larger projects under the direction of more senior team members. Able to follow established style and consistency standards. Analyzes business requirements and large, complex projects to understand impacts to documents across all of HL&I, and can accurately inventory impacted documents. Engages other Policy and Procedure teams as required, and facilitates cross-functional efforts with the Policy and Procedure team. Develops clear and accurate user documentation based on business requirements with little direction. Researches, asks probing questions, follows up on gaps and verifies information to produce quality documents. Works independently on several projects simultaneously, including setting and managing to target dates with assistance from manager or Senior Operations Consultant. May train and mentor less experienced associates on tools, processes and business functions. Detailed understanding of the business they support. QualificationsRequired Skills Proficient in Microsoft Office software (Word, Excel, PowerPoint) Strong verbal and written communication skills Strong customer service skills Desired Skills Technical writing experience |
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